Requirements
- Eight (8) or more years as a Program Manager for the Federal Government.
- Five (5) or more years managing and leading large Enterprise Service Desk teams utilizing ITIL and Agile methodologies.
- PMP certification.
- Managed a team of 40+ IT professionals.
- Good interpersonal, problem-solving, and time management skills.
- Strong management skills to manage resources and day-to-day processes.
- Demonstrated experience in full development life cycle development standards and best practices for quality assurance.
- Strong attention to detail, organizational skills, and a commitment to quality.
- Ability to work independently and collaboratively within cross-functional teams.
Nice to Have
- Bachelor’s degree in business, computer science, information systems or related discipline.
- ITIL 4 Certification.
- Agile certification(s).
- Vendor certifications (e.g. Microsoft, AWS, cisco, ServiceNow, SalesForce, etc.).
Benefits
- Medical Insurance.
- Vision Insurance.
- Dental Insurance.
- Life and AD&D Insurance.
- 401(k) Savings Plan.
- Education and Professional Training.
- Flexible Spending Accounts (FSA).
- Employee Referral and Merit Recognition Programs.
- Employee Assistance and Identity Theft Protection.
- Paid Holidays: 11 per year.
- Paid Time Off (PTO).
- Disability Insurance.
Work Arrangement
Hybrid
Team
Team size: 40+. Structure: IT professionals
Additional Information
- Public Trust clearance
- Full-Time Employees are eligible to participate in our ActioNet’s Benefits Program
