The Product Owner (CX) will lead the Customer Experience division at Social Discovery Group, identifying growth opportunities and product bottlenecks using data and research. This role involves formulating testable hypotheses, driving execution with cross-functional teams, and owning end-to-end delivery of product improvements in a remote-first, international environment.
What You'll Do
- Find growth opportunities
- Identify product bottlenecks and growth points using data, research, and common sense
- Turn ideas into hypotheses
- Formulate clear, testable hypotheses and define what success looks like
- Drive execution
- Work with engineers, designers, and analysts to bring ideas into production, fast and efficiently
- Own delivery
- Manage requirements, priorities, and timelines to ensure smooth and predictable delivery
- Analyze experiment results and product metrics to understand what worked and what didn’t
- Use insights to iterate, optimize, and scale successful solutions
What We're Looking For
- You know how to formulate hypotheses and define requirements
- You can drive delivery
- You know how to validate results and run experiments
- You’re comfortable with product research (qualitative & quantitative)
- You can work cross-functionally with designers, analysts, and engineers
- You understand product metrics and how to find growth opportunities
Team & Environment
- International team of professionals and digital nomads working remotely across multiple countries
Benefits & Compensation
- REMOTE OPPORTUNITY to work full time
- Vacation: 28 calendar days per year
- 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave
- Bonuses up to $5000 for recommending successful applicants for positions in the company
- 50% payment for professional training, international conferences and meetings
- Corporate discount for English lessons
- Health benefits: If not eligible for corporate medical insurance, the company compensates up to $1,000 gross per year per employee. This can be used for self-purchase of health insurance or doctor’s fees for yourself and close relatives (spouse, children)
- Workplace organization: The company provides all employees with an equipped workplace and all necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations
- In other locations, the company provides reimbursement of workplace costs up to $1,000 gross once every 3 years, according to the paychecks. This can be spent on rent of co-working space or equipping a home office (desk, chair, Internet, etc.)
- Internal gamified gratitude system: receive bonuses from colleagues and exchange them for merchandise, team building activities, massage certificates, etc.
Work Mode
- Work-from-anywhere; fully remote with global team distribution
- Locations include: Cyprus, Malta, USA, Armenia, Georgia, Kazakhstan, Montenegro, Poland, Latvia, Serbia, Spain, Portugal, UAE, Israel, Turkey, Thailand, Indonesia, Japan, Hong Kong, Australia
