Blue Shield of California is hiring a Product Manager, Consultant to join our Provider and Clinical Transformation team. You will report to the Senior Manager and use your product management expertise to connect provider and clinical strategies, create value-driven roadmaps, and ensure alignment with business goals and customer needs.
What You'll Do
- Identify, understand, and develop ongoing key personas for product areas.
- Exhibit natural and intuitive user empathy.
- Determine and analyze KPIs at a product level to establish experience success, failures, and next steps through iteration.
- Conduct secondary market research.
- Effectively organize and lead brainstorming sessions.
- Lead agile backlog prioritization for iterations, quick wins, and longer-term enhancements.
- Report regularly to senior management and stakeholders on the progress, impact and strategic adjustments of initiatives.
- Establish and monitor outcomes to measure success and drive continuous improvement.
- Manage and collaborate with internal and external stakeholders, vendors or customers to define, execute and launch.
- Leverage AI-driven tools and models to enhance provider, claims and clinical functionality.
- Monitor competitive landscape; develop new perspectives and innovative approaches, and execute strategic and departmental priorities.
What We're Looking For
- Minimum 6 years of experience in Product Management, Management Consulting, or Entrepreneurship.
- Requires a BA/BS in Business, Finance, Economics, Public Health, or Information Technology.
- Extensive experience in leading initiatives, with a proven track record in developing and implementing provider, claims or clinical strategies.
- Strong leadership skills with the ability to drive strategy and innovation in a complex healthcare environment.
- Demonstrated experience in healthcare, specifically health plan operations experience required.
- Strong strategic thinking and ability to translate complex requirements into actionable solutions.
- Excellent communication and collaboration skills to effectively lead cross-functional teams and interact with diverse stakeholders.
- Experience in an agile software development environment with rapid feedback loops and quick release cycles.
Nice to Have
- Graduate degree (e.g. MBA) is highly desirable.
- Experience with AI and machine learning tools in a healthcare setting highly preferred.
- Scaled Agile (SAFe) certification: Product Owner/Product Manager (POPM), Scrum Master (SM), or Agile Product Management (APM) highly desired.
Team & Environment
You will be part of the Provider and Clinical Transformation team, reporting to the Senior Manager, Provider and Clinical Transformation.
Work Mode
This position offers a hybrid work model.
All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.
