Careers at Tilled is hiring a Product Manager to support the development and improvement of our payment platform. You will assist with product initiatives across the entire lifecycle, from discovery and planning through launch and iteration. This role is ideal for someone early in their product career who is excited to learn about the payments ecosystem and grow their product management skills in a fast-paced fintech environment.
What You'll Do
- Support product initiatives from discovery through launch by working closely with Engineering and cross-functional teams
- Assist in gathering and documenting product requirements for new features and improvements
- Help create and maintain product documentation, specifications, and internal resources
- Participate in development team ceremonies such as standups, sprint planning, and backlog refinement meetings
- Work with internal teams to collect feedback on product functionality and user needs
- Help track feature development progress and communicate updates to stakeholders
- Support internal teams by answering product-related questions and helping troubleshoot issues
- Monitor product usage data and assist in identifying opportunities for improvement
- Research competitors and industry trends within the payments ecosystem
- Collaborate with vendors or partners when needed to support product functionality
- Contribute to product roadmap discussions by gathering insights and feedback from internal teams and customers
What We're Looking For
- 1–2 years of experience in product management, product operations, business analysis, or a related role
- Strong organizational skills and the ability to manage multiple projects or tasks simultaneously
- Strong written and verbal communication skills
- Comfort collaborating with both technical and non-technical teams
- Strong problem-solving and analytical thinking skills
- Attention to detail and an interest in improving processes and product experiences
- A willingness to learn quickly and adapt in a fast-paced environment
- Ability to work independently in a remote environment
Nice to Have
- Experience working in SaaS, fintech, payments, or technology environments
- Exposure to payments, fintech, or financial services products
- Familiarity with product management tools such as Jira, Notion, or similar platforms
- Experience working with APIs or technical integrations in a SaaS environment
- Experience participating in agile or scrum development processes
- Interest in product strategy, product analytics, and customer experience improvements
- Curiosity about the embedded payments and PayFac ecosystem
Team & Environment
You will work closely with Engineering, Operations, Sales, and Customer Success teams.
Work Mode
This is a global remote position.
Tilled is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
