Veracross is hiring a Product Manager - Student Billing to lead the strategy and execution for our platform that supports K–12 private schools. You will manage tuition, fees, and family payments, working closely with customers and internal teams to deliver user-centric solutions that enhance both school operations and the family experience.
What You'll Do
- Lead product strategy, planning, and execution for the student billing platform.
- Define and prioritize the product roadmap and requirements through market research and customer discovery.
- Collaborate with UX, engineering, and business teams to deliver intuitive, compliant, and scalable billing features.
- Analyze and respond to stakeholder feedback, usage data, and business metrics to guide product decisions.
- Ensure regulatory compliance and reduce billing and payment risk exposure.
- Optimize user experience for school business offices and families making payments.
- Track KPIs, report on product performance, and adapt strategy based on measurable impact.
- Support customer success, go-to-market, and support teams with training and documentation.
- Drive continuous improvement across billing workflows, integrations, and automation.
What We're Looking For
- 7+ years in product management, including at least 2 years managing financial or billing products.
- Experience with student billing, accounts receivable, tuition management, or related fintech platforms.
- Bachelor’s degree in Business, Accounting, Finance, or a related field.
- Strong understanding of the SaaS product development lifecycle.
- Experience with ERP or financial systems such as Blackbaud, FACTS, TADS, or Veracross.
- Exceptional communication, stakeholder management, and collaboration skills.
- Analytical mindset with a focus on measurable product outcomes.
- Passion for improving the education experience for schools and families.
Nice to Have
- MBA or equivalent.
- Experience working in a K–12 school business office or with independent schools.
- Familiarity with family engagement and financial aid platforms.
- Background in fintech, payment processing, or compliance.
- Knowledge of global payment standards and cross-border transactions.
- Experience with machine learning and automation in billing or finance.
Benefits & Compensation
- Compensation range: $110k to $150k annualized USD.
- 3 weeks of vacation per year.
- 14 paid holidays per year, including the week off between Christmas and New Year's Eve.
- 56 hours of paid sick leave annually.
- Top-tier medical, dental, and vision benefits (Blue Cross Blue Shield & EyeMed).
- Veracross LLC Fidelity 401(k) Plan managed by Sentinel Benefits.
Work Mode
This is a global position open to candidates located in the US, UK, and Australia.
We value the power of an inclusive culture and a strong sense of belonging. We seek to infuse diversity and inclusion in everything we do while promoting a culture where differences are embraced as strengths; opportunities are equal and accessible; consideration and respect are the norm; and all team members are supported in reaching their full potential.
