NICE Ltd. is looking for a Product Manager to own portfolio-level roadmap alignment and cross-organizational visibility across our Customer Experience (CX) product suite. You will serve as a central coordination point, ensuring all product lines align to shared goals, release timelines, and platform-level priorities in this high-impact role.
What You'll Do
- Own the creation, maintenance, and communication of the cross-product roadmap for CXone and related CX solutions.
- Partner with product managers across multiple teams to collect, align, and synthesize individual roadmaps into a coherent portfolio view.
- Track dependencies, identify conflicts or gaps, and proactively escalate risks or misalignments.
- Coordinate quarterly and annual planning processes across product and engineering teams.
- Align roadmaps with strategic business priorities, GTM plans, and platform-level objectives.
- Facilitate alignment between technical deliverables and market/customer needs.
- Serve as a liaison between Product, Engineering, Product Marketing, Sales Enablement, and Executive Leadership.
- Ensure consistency of messaging, prioritization, and timing across initiatives.
- Support communication of roadmap themes and updates to both internal and external stakeholders.
- Build and deliver executive-level presentations and planning artifacts.
- Maintain shared roadmap tools and documentation that improve visibility and decision-making.
- Champion portfolio planning best practices across teams.
What We're Looking For
- Bachelor’s degree in Business, Computer Science, or a related field.
- 5+ years of experience in Product Management, Program Management, or Portfolio Operations.
- Experience managing multi-product roadmaps or coordinating product planning in large organizations.
- Excellent organizational and program coordination skills.
- Strong communication and presentation skills, especially with executive audiences.
- Ability to synthesize and align inputs from diverse stakeholders into a cohesive plan.
- Skilled at navigating ambiguity and driving alignment in matrixed environments.
- Familiarity with product development methodologies (Agile, SAFe, etc.) and planning tools (e.g., Aha!, Jira, Confluence).
Nice to Have
- Experience in B2B SaaS or customer experience platforms.
- Prior exposure to portfolio planning, capacity planning, or strategic operations roles.
- Strong data-driven decision-making and reporting capabilities.
Team & Environment
You will report to the Director of Cross-Platform Product Management. This is a team that breaks down silos, enables seamless customer experiences, and operates in a fast-paced, collaborative, and creative environment. We challenge our limits and set high standards.
Work Mode
This position offers a hybrid work mode based in Raanana, Israel.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
