Jump is looking for a Product Manager (Insurance) to own the integration of our AI platform with industry-leading insurance software and optimize the Jump experience for insurance professionals. As the first Insurance PM, you will define and drive the product roadmap for everything insurance and work with a dedicated team of engineers.
What You'll Do
- Define the insurance strategy and roadmap by identifying and prioritizing opportunities to integrate Jump with major insurance practice management platforms and other insurance tools.
- Make other product changes to improve the experience of our insurance professional customers.
- Write clear product requirements for new integration features and insurance innovations.
- Work day-to-day with design and engineering to clarify specs, make trade-off decisions, and ensure timely, high-quality releases.
- Work closely with engineers, designers, customer success, and sales to ensure Jump’s features for insurance professionals meet user needs.
- Coordinate with partner companies’ technical teams when necessary to troubleshoot or enhance integrations.
- Gather feedback on Jump’s insurance functionality and analyze usage data to assess what’s working and what can be improved.
- Develop go-to-market plans with Marketing, Customer Success, and CX for launching new integrations.
- Monitor utilization and drive awareness and usage of integrations and insurance-specific tools.
What We're Looking For
- 3–5+ years of experience in product management (or related SaaS roles), ideally including building integrations or data-driven features.
- Background in insurance or accounting software, or significant experience working with insurance professionals (insurance advisors, brokers, carriers, or insurance operations teams).
- Comfortable diving into APIs, data schemas, and technical documentation and communicating with engineers about data mappings, webhooks, and API endpoints.
- Passionate about solving user problems and prioritizing decisions based on user research and usage data.
- Excel at cross-functional collaboration and can translate between engineers, non-technical stakeholders, and external partners.
- Thrive in an early-stage, fast-paced environment and take full ownership of your product area.
- Define success in terms of real adoption and value creation.
Nice to Have
- Experience building software for insurance/accounting or building integrations with insurance tools in a previous role.
- Experience driving usage of a product or feature through iteration and user focus.
- Experience interacting with external software partners, vendors, or important customers in a product context.
- Experience managing roadmaps with multiple initiatives, making trade-offs, and adjusting plans as new information emerges.
Team & Environment
You will report to Peter Olson, Head of CX. Jump's culture is built on Jump Velocity (working intensely fast at A-performance levels), Show Up (trusting each other to deliver, using good judgment, and closing the loop), and staying Direct + Kind + Grounded. We believe in building tight teams of extraordinarily capable people.
Work Mode
This is a hybrid role located in Draper, UT.
Jump is an equal opportunity employer.
