Alkami Technology, Inc. is hiring a Product Manager II, Positive Pay

Alkami is hiring a Product Manager II, Positive Pay, a senior role responsible for strategic roadmap development, delivery, and adoption of Check Positive Pay and ACH Positive Pay capabilities within our Digital Business Banking and Treasury Management suite. You will own digital servicing backlogs and steer features to prevent check and ACH fraud, ensuring alignment with customer needs, regulatory rules, and Alkami's strategic product roadmap.

What You'll Do

• Work with customers and subject matter experts to capture business requirements and translate them for engineering.
• Define user stories, acceptance criteria, and ensure clear communication of requirements to the development team.
• Own and manage the product backlog, ensuring it is well-organized, prioritized, and aligned with the product roadmap.
• Continuously refine and adjust priorities based on customer feedback, business needs, and technical feasibility.
• Lead a cross-functional Scrum team, including developers, designers, and QA engineers, to deliver high-quality releases.
• Serve as the primary point of contact between stakeholders and the Scrum team to facilitate communication and collaboration.
• Collaborate with cross-functional teams to define scope, timelines, and resource requirements for features.
• Lead Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Act as the voice of the customer, leveraging feedback and analytics to prioritize features that maximize customer value.
• Collaborate with sales, marketing, and customer support to ensure successful go-to-market strategies and user adoption.
• Present product updates, plans, and performance metrics to senior leadership and key stakeholders.
• Ensure timely and successful delivery of product increments that meet quality standards and business objectives.
• Monitor and report on key performance indicators to measure the success of product initiatives.
• Proactively identify and mitigate risks that could impact project timelines or deliverables.
• Maintain a deep understanding of the positive pay and B2B fraud prevention landscape to inform strategy and differentiation.

What We're Looking For

• Bachelor’s degree in Business, Computer Science, or a related field.
• 5+ years of product management experience in fintech, digital banking, or SaaS.
• 3+ years directly owning Check Positive Pay and/or ACH Positive Pay capabilities.
• Proven end-to-end ownership of exception processing products (from ingestion and validation through decisioning, approvals, notification, and audit/reporting).
• Proven experience managing software development lifecycles in an Agile environment.
• Deep knowledge of Agile methodologies, including Scrum, and experience leading Agile teams.
• Exceptional communication and presentation skills, with the ability to convey complex concepts to technical and non-technical audiences.
• Working knowledge of NACHA rules, bank settlement practices, and ACH return handling; familiarity with UCC Articles 3/4/4A.
• Experience with Check Positive Pay (OCR pipelines, name-matching/fuzzy logic, threshold tuning) and check image standards.
• Understanding of file formats & transport: CSV/fixed-width mapping, BAI2 reporting, SFTP/PGP, webhooks/APIs for real-time exceptions.
• Background integrating with core banking systems and accounting/ERP platforms (e.g., QuickBooks, Sage, NetSuite) for issue file generation or APIs.
• Knowledge of entitlements/dual-control frameworks, step-up authentication, and audit/compliance best practices.
• Exposure to fraud analytics/ML signals, anomaly detection, and rules engines.
• Familiarity with adjacent bank systems (e.g., returns/chargeback workflows, case management, enterprise fraud tools).
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Proficient in product management tools such as Jira, Confluence and ProductBoard.
• Proficient in collaboration tools such as Slack and GSuite.
• Strategic thinker with a hands-on approach to problem-solving and a customer-focused commitment.
• Self-starter with a can-do attitude and ability to lead with a sense of urgency.
• Ability to work both independently and in a team setting; flexible, adaptable, and thrives in a fast-paced business environment.
• Strong problem-solving skills with acute attention to detail and ability to meet tight deadlines.

Nice to Have

• CTP certification is a plus.
• Familiarity with X9.37/I.C.L. standards is a plus.

Technical Stack

• Jira
• Confluence
• ProductBoard
• Slack
• GSuite

Team & Environment

You will lead a cross-functional Scrum team including developers, designers, and QA engineers.

Benefits & Compensation

• Compensation range: $119,641 - $179,462
• Remote-first environment
• Unlimited paid time off
• 401(k) with employer match

Work Mode

This is a remote-first position open to candidates located in the United States.

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to the principle of equal employment opportunity for all employees and to providing a work environment free of discrimination and harassment.