The Jackson Laboratory, an independent nonprofit biomedical research institution with a mission to discover precise genomic solutions for disease, is hiring a Product Manager - Cell Models. In this role, you will drive the implementation and expansion of new and existing cell model products to capture market share. You will be responsible for the full product lifecycle, financial forecasting, and supporting customer-facing teams to commercialize these platforms.
What You'll Do
- Oversee daily customer interactions to understand user needs and drive process improvements that enhance the customer experience.
- Drive product implementation and expansion to capture and retain market share through launch, lifecycle management, and process operations.
- Lead and develop staff while building collaborative relationships with colleagues in R&D, operations, and marketing.
- Achieve financial metrics for P&L and revenue growth.
- Support customer-facing teams such as sales, technical support, customer service, and scientific engagement.
- Develop strong collaborative relationships with external stakeholders to advance the development and importation of new cell models.
- Partner with Marketing to develop and implement tactics that deliver on the overarching marketing plan.
- Develop value propositions, provide sales tools and training, support sales through customer visits and presentations, evaluate target markets, and create required content.
- Participate in and develop financial forecasting, including net, operating, and gross margins as well as revenue targets.
- Develop and participate in strategies for pricing, deal management, quality management, VOC, and strain management.
What We're Looking For
- A Bachelor's Degree.
- Demonstrated experience in the commercialization of cell models, stem cell models, or other advanced in vitro model platforms.
- 3+ years’ experience in the life sciences industry.
- Strong analytical skills.
- Ability to motivate and influence others.
- Excellent human relations, communication and listening, negotiation, and relationship skills.
- Demonstrated successful experience in formulating, implementing, and evaluating complex plans and programs.
- Demonstrated successful experience in making important decisions, often under pressure and tight deadlines, which carry large financial consequences.
- Ability to travel up to 30% of the time.
Nice to Have
- A Master's Degree or PhD.
- Experience in the mouse-based research market.
Team & Environment
This role reports within the JMCRS (JAX Mammalian Genetics & Cell Models Resource Services). JMCRS comprises four business units: Mouse, Cohort Generation, In Vivo, and Process Operations.
Benefits & Compensation
- Compensation range: $74,772 - $125,184.
Work Mode
This position is fully remote.
The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.
