Jerry.ai is looking for a Product Manager, AI Powered Messaging to drive the evolution of our AI-driven communications product. Your mission is to scale our messaging infrastructure across SMS, in-app chat, email, and voice, increasing AI automation from 70% to over 90% of customer requests while improving satisfaction and conversion.
What You'll Do
- Partner with Product, Engineering, and Data Science teams to create lovable AI interactions that increase automation and customer satisfaction.
- Analyze data to identify and prioritize improvements to core messaging systems.
- Identify bottlenecks to solving high-impact issues to shape prompt engineering best practices and the technical roadmap.
- Stay on top of AI trends, best practices, and tech to make strategic decisions.
What We're Looking For
- 2+ years of experience in management consulting, technical product management, data analytics, or operations at a fast-paced startup.
- Comfortable in technical conversations and can translate complex ideas into simple terms.
- Data-driven, familiar with SQL, and comfortable diving into data to answer your own questions.
- Owns metrics and constantly seeks improvement.
- Passionate about AI, uses it to automate day-to-day tasks, and is an early adopter of new technology.
Team & Environment
You will partner closely with Product, Engineering, and Data Science teams.
Benefits & Compensation
- Work closely with brilliant leaders and teammates from top companies.
- Be immersed in a talent-dense environment to accelerate career growth.
- Impact millions of users' experience with car maintenance and auto insurance.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
