Requirements
- At least 2 years of experience in a product management role (or equivalent product ownership) in a fast-paced, high-autonomy environment.
- Fluency in French and English.
Nice to Have
- Curiosity and genuine excitement for AI: experience building AI products, or a strong willingness to learn how LLM-based systems behave in production and their common failure modes.
- A builder mindset: hands-on and comfortable working close to the product's 'engine room' (debug tools, traces, evaluation dashboards, workflows) to understand what's really happening and unblock progress.
- Strong product execution skills: you set measurable goals, prioritize effectively, and ship iteratively, balancing quality, speed, and impact.
- The ability to bridge technical and non-technical worlds: you translate between engineering constraints and Care/Ops reality, and drive alignment through clear framing and sharp decision-making.
- A member-first instinct: strong intuition for trust, clarity, and UX quality, with experience running effective discovery (interviews, shadowing, data) and turning insights into scalable solutions.
- Strong written communication skills in internal- and external-facing settings.
Work Arrangement
Hybrid
Additional Information
- For this role, we are looking for a level C0-E on our salary grid.
- Important note: we hire people, not roles. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
