As a Product Manager Vice President at JPMorgan Chase & Co.'s Chief Administrative Office, you will be integral to innovating new product offerings and leading the end-to-end product life cycle. You will act as the voice of the customer, responsible for developing profitable products that provide significant customer value.
What You'll Do
- Develop a product strategy and vision that delivers value to customers.
- Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
- Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap.
- Build the framework and track the product's key success metrics such as cost, functionality, risk posture, and reliability.
- Implement the firm’s product operating framework within your squad—translate evolving guidance into working agreements and lightweight artifacts.
- Translate business objectives into platform capabilities and non‑functional requirements, ensuring designs align with firm guardrails for risk, controls, security, and resiliency.
- Discover and synthesize stakeholder needs—document requirements and pain points; design automation‑first workflows and system integrations that scale.
- Manage cross‑team dependencies with Engineering, Lines of Business, and Operations—align roadmaps and requirements, coordinate handoffs and release readiness.
- Produce clear documentation (requirements, process maps, runbooks) and coordinate with Operations Communications/Training to align content with release timelines.
- Frame requirements and technical discussions to shape product design that reduces time‑to‑market, simplifies dependencies, and enables global scale.
- Manage product delivery discipline in product tools—keep backlogs and boards current, document epics and stories with acceptance criteria.
What We're Looking For
- 5+ years of experience or equivalent expertise in product management or a relevant domain area.
- Advanced knowledge of the product development life cycle, design, and data analytics.
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
- Exceptional communication skills, adept at tailoring complex information for cross-functional teams, senior executives, and external partners.
Nice to Have
- Demonstrated prior experience working in a highly matrixed, complex organization.
- Working understanding of indirect tax determination across procure-to-pay and order-to-cash flows (including sales and use tax, exemptions, and certificates).
- Exposure to indirect tax engines and processes (e.g., Vertex O Series or similar) for tax calculation, determination, and reporting; ability to translate business needs into tax engine-aligned requirements.
- Automation‑first approach to workflow and integration design that scales and reduces manual effort.
- Proficiency with Jira and Confluence to manage backlogs, workflows, requirements, and release documentation.
Technical Stack
- Jira
- Confluence
Team & Environment
You will be part of the Chief Administrative Office, working within a squad and collaborating closely with cross-functional teams including Engineering, Lines of Business, and Operations.
Benefits & Compensation
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.
