Duck Creek Technologies is seeking a Principal Product Manager to define and evolve the product direction for our Policy Administration System. This senior individual contributor role is accountable for core policy lifecycle capabilities and owns the domain roadmap, partnering closely with Engineering, Architecture, and go-to-market teams.
What You'll Do
- Define and own the product roadmap for the Policy Administration System across the full policy lifecycle, including quoting, issuance, endorsements, renewals, cancellations, and rewrites.
- Act as the general manager for your product, owning strategy, execution, and financial outcomes.
- Translate insurer needs, market signals, and regulatory requirements into clearly articulated, prioritized product capabilities.
- Provide senior individual-contributor leadership for application-level AI capabilities within Policy workflows.
- Lead structured product discovery to frame complex customer and business problems and guide solution definition.
- Steward the long-term evolution of the Policy domain by articulating a coherent product narrative aligned to customer outcomes.
- Partner with Engineering and Architecture to ensure Policy capabilities are scalable, explainable, compliant, and aligned with technology strategy.
- Collaborate with Product Marketing, Sales, and Professional Services to support value articulation, enablement, and consistent positioning.
- Evaluate trade-offs across customer impact, delivery complexity, and technical sustainability to inform roadmap and investment decisions.
- Use product performance data, customer feedback, and operational metrics to guide continuous improvement.
- Operate effectively within established product governance, escalation paths, and decision-making forums.
- Identify risks, dependencies, and constraints impacting Policy delivery and escalate with clear options and recommendations.
- Model strong individual ownership, accountability, and cross-functional partnership as a senior product leader.
What We're Looking For
- Bachelor’s or Master’s Degree and/or equivalent experience relevant to the functional area.
- 8–12 years of experience in product management within SaaS or enterprise software environments.
- Demonstrated experience owning complex product domains or platforms.
Nice to Have
- Experience with Policy Administration Systems in the insurance industry.
- Experience delivering configurable SaaS products.
- Exposure to AI-enabled features at the application or workflow level.
- Exposure to Personal Lines, Commercial Lines, subscription-based insurance models, and Global Commercial (including London Market) environments.
- Knowledge of insurance policy lifecycle processes and operational workflows.
Benefits & Compensation
- Compensation: $171,900 – $297,300 USD for candidates in Boston, New York City–Newark, Los Angeles, San Francisco/Bay Area, Seattle, or Washington, DC metropolitan areas.
- Compensation: $163,700 – $233,900 USD for candidates in Chicago, Dallas–Fort Worth, Houston, Minneapolis–St. Paul, or other US metropolitan areas.
Work Mode
This is a hybrid role open to candidates in Remote US and Remote Canada (Ontario only). Duck Creek fosters a Flexible-First environment focused on productivity, inclusion, and collaboration.
Duck Creek Technologies is an equal opportunity employer.
