Signet Jewelers is looking for a Product Manager to lead the evolution of the ArrowSphere platform, combining Product Ownership, Project Management, and Solution Marketing. You will drive platform capabilities, manage complex projects, and deliver go-to-market strategies to enable partner success and operational excellence.
What You'll Do
- Own the roadmap and delivery of ArrowSphere applications (Marketplace, Renew, Connect, MyBusiness, AI Assistant).
- Lead and facilitate quarterly release planning and monthly sprint cycles, including Scrum of Scrums and leadership intake reviews.
- Define the business value and ROI for each epic and drive alignment with business goals and strategies.
- Work with product owners to prioritize and groom epics and stories aligned with business impact and technical feasibility.
- Facilitate partner advisory sessions and supplier onboarding workflows.
- Drive platform evolution through feedback loops with internal stakeholders and external partners.
- Consider Global product expansion and work with stakeholders to gain alignment on collaborative roadmap regionally.
- Develop and execute end-to-end project plans, including scope, requirements, timelines, budgets, and resource estimates.
- Manage multiple large-scale, complex projects such as ERP integrations and global initiatives.
- Monitor, manage, and report on deliverables through all phases of the project lifecycle.
- Resolve cross-team dependencies and ensure adherence to SAFE Agile principles.
- Deliver effective communication strategies and status reporting to stakeholders.
- Manage and mitigate project risks, ensuring timely resolution.
- Provide high-level cost estimates and manage project budgets.
- Collaborate with IT Business Analysts and development teams on application design and development.
- Coordinate technical testing, production issue resolution, and implementation.
- Translate technical features into clear business value propositions for internal and external audiences.
- Collaborate with marketing to develop go-to-market content for new features and releases.
- Lead partner and supplier advisory sessions to shape messaging and gather insights.
- Support training and enablement efforts with documentation and positioning materials.
- Create awareness of competitive landscape and messaging.
What We're Looking For
- Minimum 10 years of related experience with a bachelor’s degree; or 8 years with an advanced degree; or equivalent experience.
- Proven expertise in product management, project management, and solution marketing.
- Strong understanding of cloud lifecycle management platforms and multi-cloud provisioning.
- Familiarity with enterprise systems such as Salesforce (SFDC), CPQ tools, and channel marketplaces.
- Proficiency in JIRA, Confluence, or Agile delivery tools.
- Experience with ISO-certified cloud lifecycle operations and digital marketplace workflows.
- Ability to manage integrations across ERP systems and customer portals.
- Excellent communication and stakeholder management skills across technical and leadership audiences.
- Ability to guide others in resolving complex issues and serve as a resource for best practices.
- Must be a US citizen due to contractual requirements with the federal government.
Technical Stack
- Salesforce (SFDC)
- CPQ tools
- Channel marketplaces
- JIRA
- Confluence
- Agile delivery tools
Benefits & Compensation
- Medical, Dental, Vision Insurance
- 401k, With Matching Contributions
- Short-Term/Long-Term Disability Insurance
- Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
- Paid Time Off (including sick, holiday, vacation, etc.)
- Tuition Reimbursement
- Growth Opportunities
- Compensation: $116,700.00 - $195,249.99
Work Mode
This role operates on a hybrid schedule and is based in Denver, Colorado (Panorama Arrow Building).
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status.
