Responsibilities
- Own product design end-to-end on the merchant team, from discovery and user research through final UI and shipping with engineers
- Lead user research: run merchant interviews and surveys, hop on sales and customer calls, and turn what you learn into clear product direction
- Partner with engineering and the founding team to define the merchant roadmap, scope features, and ship quickly without sacrificing craft
- Design clear, well-considered user flows in Figma and the visual UI to support them
- Use AI tools (Claude, Cursor, Cowork, v0, etc.) to prototype, validate, and iterate on ideas faster than traditional design workflows allow
- Collaborate with our team on evolving and maintaining the Flex design system
- Pitch in across the company when needed (the occasional marketing asset, website tweak, or one-off) without needing it to be your job description
- Contribute to a culture of learning, problem-solving, and operational excellence
Requirements
- 3+ years of experience as a product designer, ideally with time at a high-growth startup or fast-moving product team
- A traditional, user-first product designer: you start with understanding the user and the problem, then design the experience. Visual polish comes after
- Strong in the middle ground of product design: comfortable with both user research and visual design, but your real strength is designing the user flow and experience that connects them
- Expert in Figma. It’s your primary tool
- Strong cross-functional collaborator: you’ve worked closely with engineers and business stakeholders day-to-day, not just other designers
- Comfortable being user-facing: you’ll happily jump on a call with one of our biggest merchants to dig into their experience, or sit in on a sales call to understand how prospects think
- Actively use AI in your design workflow today, for prototyping, exploration, or accelerating your work, and stay current as the design industry evolves around it
- Low ego, resourceful, curious, and excited to wear multiple hats at an early-stage company
- Excellent written and verbal communication skills
- Take ownership and follow through on commitments
Nice to Have
- Experience designing B2B / merchant-facing products, payments, or fintech
- Experience building or contributing to a design system
- Comfort using AI tools to ship code or prototypes (e.g., building or maintaining a marketing site in Cursor or similar)
- Background in healthcare, HSA/FSA, or e-commerce checkout
Benefits
- A mission-driven team making healthcare spending effortless
- Early-stage impact: your work will directly shape our growth and success
- Collaborative, high-trust, and transparent culture
- Competitive compensation and equity package
- Flexible, remote-friendly work environment
