CI&T is hiring a Product Designer to lead a critical onboarding and KYC transformation project for a bank client in Switzerland. As a CX/UX specialist, your core mission is to deeply understand user needs and behaviors to design intuitive, efficient, and enjoyable digital journeys.

What You'll Do

Research and understand user needs, desires, and behaviors using a range of research methods.
Apply techniques like Design Thinking, Design Sprint, and Service Blueprint, facilitating workshops and collaborative activities.
Map and create visual artifacts of the user experience in different scenarios using necessary design tools.
Organise the information and functionality architecture of the product logically and intuitively.
Develop wireframes, prototypes, and interactive mockups to translate concepts into concrete design solutions.
Collaborate with UI designers, strategy leads, and content specialists to ensure integration between UX and visual design.
Work closely with developers and stakeholders to ensure correct and effective implementation of design solutions.
Conduct usability tests and interface evaluations, collecting user feedback and making iterative adjustments.
Align design decisions with business goals and objectives.
Use AI to enhance solutions, thinking, and expedite development of concepts.

What We're Looking For

Extensive experience facilitating and delivering workshops with clients, both in-person and remotely.

Nice to Have

Financial services experience.
UX skillset aligned to customer journey/service mapping.
Good applied knowledge of the Jobs to be Done (JTBD) framework.

Benefits & Compensation

Competitive Salary
Generous paid vacation days
Generous sick time
100% paid health & dental benefits starting day one
Annual profit-sharing distribution
Paid parental leave
Dedicated career advisor

At CI&T, collaboration is our superpower, diversity unites us, and excellence is our standard. We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment.