Deltek is looking for a Product Content Writer to join our team. In this role, you will research and create content for documentation projects while developing a strong understanding of our products and the customers who use them.
What You'll Do
- Take responsibility, with supervision, for researching and creating content for documentation projects, including working with Subject Matter Experts.
- Participate in non-complex to moderately complex projects.
- Participate in and collaborate with scrum teams, meeting team deadlines and providing valuable input.
- Develop a basic understanding of different areas of a Deltek product and the types of businesses we serve.
- Develop a basic understanding of the industry for a Deltek product and identify the product's benefits for customers.
- Participate in team decision-making about content, technology, and process issues.
- Take personal responsibility for your own career development and progression.
- Participate in learning activities to build your skills and knowledge.
- Contribute to a supportive, friendly team that values inclusivity and is invested in learning, knowledge sharing, and each other.
- Use AI tools to assist with routine tasks like drafting emails and summarizing meetings.
- Improve personal productivity in areas like proofreading and scheduling using AI applications.
- Apply AI to enhance content creation.
- Automate multi-step manual tasks and workflows using AI tools.
What We're Looking For
- 2-5 years of experience in a technical writing or related communication role, OR a bachelor’s degree in Technical Communication, English, Journalism, or a related field.
- Solid English writing skills, with the ability to describe complex concepts and processes to both technical and non-technical audiences.
- Technical aptitude and a basic understanding of software development processes.
- The potential to become fluent with XML authoring tools, content management systems, and collaboration and source-control tools.
- Experience with the Microsoft Office suite.
Technical Stack
- XML authoring tools
- Content management systems
- Collaboration and source-control tools
- Microsoft Office suite
- AI tools
Team & Environment
You will participate in and collaborate with scrum teams, working in a values-driven environment characterized by an inclusive and empowering culture. Our team has a passion for learning, growing, and making a difference.
Work Mode
This position is based in Makati City, Philippines.
