Novo Nordisk is looking for a Process Director to lead enterprise-level work designing, evolving, and embedding the Research & Development process operating model across multiple SVP areas. You will shape strategic direction, strengthen cross-SVP alignment, and enable the systems, capabilities, and behaviors required for world-class clinical development processes.
What You'll Do
- Orchestrate the R&D process operating model, including governance structures, decision flows, role clarity, and operating-model standards.
- Drive an enterprise issue-to-improvement and prevention system, strengthening CAPA discipline, root-cause thinking, and quality-by-design in governance.
- Lead diagnostics and performance insight generation, using BPMN, flow/variation analysis, process mining, data analytics, and performance frameworks like KPI/OKR.
- Shape and steer the R&D transformation backlog, enabling prioritisation and cross-SVP alignment toward the highest-value improvements.
- Enable strategic redesign and adoption, orchestrating major cross-functional redesign efforts, facilitating structured decision processes, and ensuring changes are sustained across R&D.
- Partner with senior leadership, framing strategic risks, opportunities, and operating-model decisions in a clear and actionable way.
What We're Looking For
- A relevant academic background, such as engineering, life sciences, business, quality, or a related discipline.
- Professional experience in pharmaceutical R&D, clinical development, or other regulated industries.
- 10+ years in process transformation, operational excellence, and process governance in complex regulated environments.
- Proven capability to design operating models and process architecture at enterprise scale, including governance structures, decision flows, and role frameworks (e.g., BPMN, business process architecture).
- An expert process diagnostic toolkit (process discovery, process mining, flow and variation analysis, KPI/OKR frameworks, benefits tracking) able to convert data into executive options and priorities.
- Business Process Re-engineering experience across end-to-end value streams (As-Is analysis, To-Be design, constraint analysis), and simplification for scale and compliance.
- Advanced Lean Six Sigma practice for waste removal and variation reduction.
Technical Stack
- BPMN
- Process Mining
- Data Analytics
- KPI/OKR Frameworks
- Lean Six Sigma
Team & Environment
You will join a team of approximately 20 dedicated process specialists across two teams, as part of the Process Transformation organisation within Research & Development.
Work Mode
This is an onsite position based in Søborg, Denmark.
Novo Nordisk is an equal opportunity employer.
