As a Principal Solutions Architect at Elastic, you will be the technical authority and trusted advisor for our sales team, customers, partners, and community. Your role is to understand customer business challenges and address them with the Elastic Stack, while engaging the regional community and enabling our partner ecosystem.
What You'll Do
- Serve as the technical point of contact for accounts and account managers in your assigned enterprise territory.
- Develop a deep understanding of customers’ goals and articulate how our offerings meet their needs.
- Craft and own value-based relationships at all levels in customer organizations.
- Participate in all phases of territory planning and execution, from discovery to technical win.
- Develop a deep product understanding to demonstrate value in sales meetings, meetups, and conferences.
- Advise the sales team on effectively positioning Elastic products, solutions, and services.
- Onboard, educate, and enable our partners, supporting them in sales cycles.
- Craft collateral, contribute to programs, and collaborate to meet individual client needs.
- Be the voice of the customer and community to communicate needs and improvements to engineering and leadership.
- Deepen your sales and technical skills through self-driven education and professional development.
What We're Looking For
- A proven track record of success in a technical presales role.
- A proven ability to articulate and sell the benefits of modern platforms, software, and technologies.
- Extensive experience with SIEM platforms and vendor solutions in enterprise environments.
- Deep understanding of AI and its impact on SIEM and Analytics solutions.
- Strong understanding of SOC workflows, processes, and operational challenges.
- Knowledge of a wide range of security solutions, the data they produce, and building content for use cases.
- A real passion for being curious and a continuous learner.
- A history of successful customer relations and devising architectures to meet goals and solve problems.
- The ability to influence and inspire groups, both large and small.
- Willingness to travel 30% within region and occasionally internationally.
Technical Stack
- Elastic Stack
- SIEM platforms
Benefits & Compensation
- Competitive pay based on the work you do here.
- Health coverage for you and your family in many locations.
- Ability to craft your calendar with flexible locations and schedules.
- Generous number of vacation days each year.
- Charity matching up to $2000 (or local equivalent) for donations and service.
- Up to 40 hours each year for volunteer projects.
- Minimum of 16 weeks of parental leave.
Work Mode
This is a global position.
Elastic is an equal opportunity employer committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds.
