Zillow Group is hiring a Principal Program Manager, Rentals Transactions to drive execution and governance across the Rentals transaction ecosystem, ensuring the transaction experience scales safely, compliantly, and profitably. This high-trust, high-visibility role acts as connective tissue between product teams and functions like Legal, Finance, and Compliance.
What You'll Do
- Lead cross-functional execution for key transaction initiatives, ensuring clarity of scope, ownership, and sequencing across Product, Engineering, Legal, Finance, and Compliance.
- Build durable operating frameworks that govern how Rentals launches and scales transaction products, covering intake, risk assessment, approvals, and release readiness.
- Run the program rhythm, including steering reviews, retrospectives, and milestone tracking to keep leadership aligned and issues visible early.
- Define program success metrics and use data to drive accountability and continuous improvement across multiple workstreams.
- Establish risk mitigation mechanisms (documentation, audit trails, escalation paths) to ensure transactional systems remain compliant and trusted.
- Coach and enable peers in applying programmatic discipline to scale execution maturity beyond immediate scope.
- Act independently and operate in a senior capacity with limited oversight.
What We're Looking For
- 10+ years leading cross-functional programs in technology or operations.
- Deep experience in program management, governance design, and stakeholder alignment across technical and non-technical domains.
- Exceptional communication skills, able to distill complex, multi-party issues into crisp narratives and decisions.
- High judgment in balancing speed and safety; knowing when to escalate and when to empower.
- A bias for systemization: building playbooks and mechanisms that scale.
Nice to Have
- Experience ideally involving payments, compliance, or regulated workflows.
- Experience in real estate or transactional marketplaces is a plus.
Benefits & Compensation
- In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC: $153,600.00 - $245,400.00 annually.
- In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont: $145,900.00 - $233,100.00 annually.
- Eligible for equity awards based on factors such as experience, performance and location.
Work Mode
This is a remote role. U.S. employees may live in any of the 50 United States, with limited exceptions.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
