Charlotte, North Carolina, United States Remote (Global) Full-time

Percona is hiring a Practice Lead: Observability (Remote)

About the Role

What You'll Do

Guide the strategic direction of Percona’s Observability Practice, ensuring customer needs drive technical recommendations and service design. Serve as a trusted advisor to clients navigating complex monitoring challenges, with a focus on database performance and full-stack visibility.

Collaborate with engineering and product teams to refine tools based on real-world feedback, and partner with technical alliances to integrate with key observability platforms. Play a central role in pre-sales engagements, offering deep technical insight to support sales teams in closing high-impact deals.

Develop scalable service offerings that meet market demand and improve adoption. Lead content initiatives, speak at industry events, and strengthen Percona’s visibility in the observability space. As the practice grows, hire and mentor specialists to expand capacity and expertise.

Requirements

  • Proven leadership in observability, monitoring, or systems architecture roles
  • Experience advising both customers and internal teams on technical strategy
  • Track record of driving revenue and expanding service portfolios
  • Strong background in solution architecture, particularly in pre-sales environments
  • Ability to design professional services that deliver measurable value
  • Public presence through writing, speaking, or technical publications
  • Experience mentoring technical teams and fostering professional growth

Technical Stack

Percona Monitoring and Management (PMM), open-source observability ecosystems, database monitoring for MySQL, MongoDB, PostgreSQL, and MariaDB. Experience integrating and optimizing across proprietary monitoring platforms is also valuable.

Benefits

  • Flexible work hours and full remote flexibility with Work-from-Anywhere support
  • Equipment and connectivity allowances for remote productivity
  • Funding for certifications, training, and conference attendance
  • Generous paid time off and work/life balance initiatives
  • Participation in equity incentive plans
  • FlowDays and FryDays for personal focus and team connection
  • Support for volunteering through PAVE and inclusion in Women Transforming Technology
  • Membership in the Percona Adventure Team for outdoor engagement
Required Skills
observabilityPercona Monitoring and Management (PMM)database monitoringMySQLMongoDBPostgreSQLMariaDBopen-source toolsarchitectural guidancecustomer successtechnical leadershipstrategic advisorycloud monitoringintegrationcost optimization observabilityPercona Monitoring and Management (PMM)database monitoringMySQLMongoDBPostgreSQLMariaDBopen-source toolsarchitectural guidancecustomer successtechnical leadershipstrategic advisorycloud monitoringintegrationcost optimization
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About company
Percona
Percona provides the best open source database software, support, and services. We make databases and applications run better through a unique combination of expertise and open source software built with the community. Our technical teams are experts in MySQL, MongoDB, PostgreSQL, and MariaDB.
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Job Details
Department ENGINEERING
Category management
Posted a day ago