Patrique Mercier Recruitment is hiring a Portuguese Speaking Customer Service for Energy (Oil & Gas) -Remote in Greece

Patrique Mercier Recruitment FR is excited to highlight a fantastic opportunity for a Portuguese-speaking Customer Service Professional specializing in the Energy (Oil & Gas) sector. This position provides a remarkable opportunity to join a vibrant team supporting clients and stakeholders in a crucial global industry. Responsibilities - Deliver outstanding customer support to Portuguese-speaking clients in the Oil & Gas sector via phone, email, and chat platforms - Assist customers with service inquiries, account management, and comprehensive product information - Guide clients through their entire service experience, from initial contact to post-purchase support - Professionally manage and resolve customer concerns and complaints to maximize satisfaction - Develop and maintain extensive knowledge of company services and industry regulatory frameworks - Precisely document all customer interactions and maintain meticulous records for compliance purposes - Work collaboratively with internal departments to develop innovative solutions for complex client challenges Requirements - Native or near-native fluency in Portuguese and English (verbal and written communication); additional language skills are advantageous - Prior customer service experience, preferably within Energy, Oil & Gas, or related industries - Exceptional communication and interpersonal capabilities - Demonstrated ability to handle confidential information with utmost discretion - Advanced proficiency with customer service technologies and Microsoft Office applications - Highly organized with remarkable multitasking capabilities and meticulous attention to detail - Genuine passion for the energy sector and commitment to continuous industry learning Benefits - Comprehensive Private Health Insurance - Extensive Training & Professional Development - Competitive Performance Bonus - Two Additional Annual Salaries - Fully Covered Relocation Package (including flights, transfers, and accommodation) - Complimentary Greek Language Lessons, Additional Discounts, and Exclusive Perks