Patrique Mercier Recruitment is hiring a Portuguese Speaking Customer Service for Construction industry -Remote in Greece

Patrique Mercier Recruitment FR is delighted to present a compelling opportunity for a Portuguese-speaking Customer Service Representative in the Construction Industry. This role is perfect for candidates demonstrating exceptional customer service skills and enthusiasm for supporting clients in a vibrant and expanding sector. Responsibilities - Deliver exceptional customer service to Portuguese-speaking clients across multiple communication platforms, including telephone, electronic mail, and instant messaging. - Support customers with inquiries regarding construction products, services, and project assistance. - Manage order processing, verify product availability, and address shipping-related questions. - Address customer concerns swiftly while ensuring optimal satisfaction levels. - Maintain comprehensive understanding of construction industry dynamics and company product portfolio. - Meticulously record all customer interactions to enhance future communication and service quality. - Work collaboratively with sales and operational teams to effectively address client requirements. Requirements - Native-level proficiency in Portuguese and English, both written and verbal communication. - Prior customer service experience, particularly within construction or industrial domains. - Exceptional communication and interpersonal capabilities. - Demonstrated capacity to manage challenging scenarios with professional composure and innovative problem-solving. - Advanced proficiency in customer relationship management software and Microsoft Office applications. - Highly meticulous with superior organizational competencies. - Capacity to thrive in dynamic environments and efficiently multitask. Benefits - Comprehensive Private Health Insurance - Continuous Training & Professional Development - Performance-Based Bonus Structure - Two Additional Fully Compensated Annual Salaries - Complete Relocation Package (airfare, transportation, accommodation) - Complementary Greek Language Instruction, Exclusive Discounts, and Additional Perks