Patrique Mercier Recruitment is hiring a Portuguese Speaking Customer Service for Automotive industry -Remote in Greece

Patrique Mercier Recruitment FR is excited to present an opportunity for a Portuguese-speaking Customer Support Professional in the Automotive Sector. This position is ideal for individuals enthusiastic about automotive technologies and dedicated to delivering exceptional service to Portuguese-speaking clients. Responsibilities - Provide superior customer support to Portuguese-speaking customers across multiple communication platforms, including phone, email, and instant messaging. - Support clients with automotive product, service, and technical inquiry resolutions. - Effectively handle and address customer complaints to ensure optimal satisfaction. - Inform customers about product capabilities and promotional offerings while guiding them comprehensively through their purchasing experience. - Work collaboratively with internal departments to address and escalate complex customer challenges. - Maintain comprehensive understanding of automotive industry products and services to deliver precise information. - Record and document all customer interactions for comprehensive service assessment. Requirements - Native or advanced proficiency in Portuguese and English, both verbal and written communication. - Demonstrated customer service background, preferentially within automotive environments. - Excellent communication and interpersonal engagement capabilities. - Skilled in technical problem-solving and implementing effective resolution strategies. - Advanced proficiency with customer support technologies and Microsoft Office applications. - Meticulous and highly organized professional approach. - Genuine passion for automotive industries and commitment to exceptional customer support. Benefits - Private Health Insurance - Professional Training & Development Opportunities - Performance-Based Bonus Structure - Two Additional Fully Compensated Annual Salaries - Comprehensive Relocation Package (including flight, transfer, and accommodation) - Complimentary Greek Language Lessons, Exclusive Discounts, and Additional Perks