Mercier Consultancy MD is hiring a Polish Speaking Customer Service for Consumer Electronics Company in Greece

An exceptional opportunity awaits Polish-speaking Customer Service Representatives in the consumer electronics sector, based in a Mediterranean location. This position is ideal for tech enthusiasts committed to delivering outstanding customer experiences, supporting Polish-speaking clients with their electronic product inquiries. Key Responsibilities - Address customer queries about consumer electronics products through phone, email, and live chat in Polish - Offer detailed guidance on product features, specifications, and operational instructions - Assist customers in resolving purchase-related concerns, including warranty and service scheduling - Meticulously record customer interactions within the customer relationship management system - Collaborate closely with technical support and sales departments to maximize customer satisfaction - Maintain current knowledge of product lines, industry developments, and promotional offerings Requirements - Native-level Polish language proficiency (written and spoken); English language skills are beneficial - Preferential consideration for candidates with customer service background in consumer electronics - Exceptional communication abilities with a professional and approachable demeanor - Proficient in technical troubleshooting and solution provision - Advanced problem-solving capabilities with unwavering commitment to customer experience - Demonstrated proficiency with customer relationship management platforms - Flexibility to accommodate varied work schedules, including evening and weekend shifts Benefits - Competitive Monthly Compensation - Two Additional Annual Salary Payments - Comprehensive Relocation Support - Fully Sponsored Professional Training - Comprehensive Health Coverage - Additional Attractive Perks