SupplyHouse is hiring a Platform Product Manager to lead the integration of complex business systems and the development of customer-facing features for our website and app. You will act as the essential bridge between business strategy and technical execution, collaborating closely with developers and cross-functional teams to deliver solutions that align with business goals and user needs.

What You'll Do

Lead the strategy, discovery, and execution of initiatives involving complex system integrations, enhancements, and customer-facing features.
Evaluate and prioritize opportunities based on business impact, technical complexity, and resource availability.
Collaborate closely with developers to define technical requirements, ensuring feasibility and alignment with business objectives.
Act as a translator between business and technical stakeholders, clarifying business needs while advocating for technical best practices.
Drive technical solutioning sessions with IT, ensuring alignment on architecture, data flows, and system design.
Own the product backlog, creating detailed and technically sound user stories, acceptance criteria, and technical documentation within JIRA and Confluence.
Facilitate agile ceremonies, including backlog grooming, sprint planning, and sprint reviews, while ensuring the team delivers high-quality solutions.
Support end-to-end testing, QA, and validation for technical implementations and system integrations.
Monitor and analyze product performance, identifying and resolving technical issues post-launch.

What We're Looking For

A Bachelor’s degree in a technical field (e.g., Computer Science, Information Systems, Engineering) or equivalent experience.
6+ years of experience with 3+ years in a product or technical role focused on software development and system integrations.
Hands-on experience working with developers and IT teams, including writing technical requirements and participating in technical discussions (e.g., APIs, data models, architecture).
Familiarity with enterprise systems such as WMS, ERP, CRM, or similar platforms, and experience in integrating these systems is a strong plus.
Expertise with JIRA, Confluence, agile methodologies, or similar platforms.
Strong leadership and collaboration skills with a proven ability to align diverse stakeholders around a shared vision.
Exceptional problem-solving abilities, with the capacity to evaluate technical trade-offs and drive decisions.
Excellent written and verbal communication skills, with an emphasis on translating complex technical concepts for non-technical stakeholders.

Nice to Have

Certified CSPO, SAFe POPM, or other relevant technical certifications (e.g., AWS, Azure, or similar).
Experience working in an e-commerce setting.
Experience with or exposure to full stack development and its associated frameworks such as Java, Spring Boot, JavaScript, React, etc.

Technical Stack

Tools: JIRA, Confluence
Languages/Frameworks: Java, Spring Boot, JavaScript, React
Cloud: AWS, Azure

Team & Environment

This role reports into the Sr. Director of Product on the Product, Systems, and Insights (PSI) Team.

Benefits & Compensation

Salary: $115,000 – $125,000 per year
Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
401(k) with up to 4% company match
Paid vacation, sick time, and holidays
Company-paid basic life insurance and long-term disability
Discounted auto, home, and pet insurance programs
Flexible Spending Account (FSA)
Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
Company-provided equipment and one-time $250 work from home stipend
$750 annual professional development budget
$25 monthly Grubhub credit
Company rewards and recognition program
Volunteer Paid Time Off

Work Mode

This is a remote position open to candidates residing in the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, or Washington.

SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.