Lime is hiring a People Solutions Coordinator to join our mission to build a future where transportation is shared, affordable, and carbon-free. In this role, you will be the first point of contact for employees on People & Payroll questions, providing high-quality front-line customer service support and performing transactional activities across People programs.

What You'll Do

Serve as Tier 1 People Solutions support, independently resolving a broad range of inquiries across the employee lifecycle, including onboarding, policy interpretation, payroll, and offboarding.
Lead new hire orientation (NHO) and onboarding for employees, ensuring a consistent, compliant, and positive employee experience.
Act as a knowledgeable liaison between employees, managers, and specialized People teams (Total Rewards, Payroll, HRBP), providing clear guidance and follow-through.
Apply company policies, local labor requirements, and standard operating procedures to resolve non-routine issues.
Execute and audit People data management transactions in Workday, including data entry, reporting, reconciliation, and document management.
Maintain accurate and confidential employee records in line with company standards, data privacy requirements, and local labor laws.
Support payroll preparation activities by compiling, validating, and submitting inputs.
Monitor service levels and response times, meeting defined SLAs.
Contribute to continuous improvement efforts, identifying recurring issues or process inefficiencies.

What We're Looking For

3+ years of Human Resources or People Solutions experience.
Experience ideally within a multi-country EMEA environment.
Fluent verbal and written English & Italian language skills are required.
Working knowledge of European labor laws and HR operational practices.
Strong customer orientation with demonstrated ability to resolve a variety of employee issues independently.
Exercises sound judgment, ownership, and discretion when handling sensitive and confidential information.
Self-directed and proactive, with the ability to prioritize work and operate with minimal day-to-day supervision.
Well-developed interpersonal and communication skills, capable of clearly explaining policies and processes.