Responsibilities
- Own compliance for your country or region
- Be the accountable expert for payroll compliance in your jurisdiction(s)
- Ensure local requirements are correctly interpreted, documented, and implemented across processes, systems, and customer workflows
- Translate statutory rules, payroll logic, tax calculations, thresholds, and edge cases into structured requirements for Product and Engineering
- Partner with Product Design to create user experiences that are compliant, intuitive, and auditable
- Review specifications, test logic, and validate product outputs to ensure legislative accuracy
- Own and deliver multi-country or high-risk audits from planning through remediation
- Establish audit frameworks that scale across new and existing jurisdictions
- Identify root causes and drive systemic improvements
- Serve as the primary escalation point for compliance issues in your region, supporting Incident Managers to resolve incidents swiftly and effectively
- Partner cross-functionally to resolve incidents quickly and implement permanent corrective and preventative actions
- Create clear, scalable, and documented processes for payroll compliance operations
- Develop controls, SOPs, and monitoring mechanisms to ensure ongoing adherence
- Align global policies with regional requirements and drive consistency across markets
- Build training materials, guidance, and rules documentation to upskill internal teams
- Deliver quarterly enablement, lead learning sessions, and coach Specialists and Leads
- Maintain high-quality documentation for compliance rules, workflows, and system logic
- Partner with Product, Engineering, Legal, Support, and Customer Success to ensure compliance is embedded into decision-making
- Achieve ≥90% stakeholder satisfaction by being responsive, proactive, and solutions-oriented
- Support go-to-market, customer escalations and expansion initiatives with clear compliance guidance
