What You'll Do
Process and validate user withdrawal requests from start to finish, adhering to strict service level standards. You'll operate within internal administrative systems to confirm account balances, review transaction records, and release funds securely.
Identify and flag potentially fraudulent activity before transactions are executed. Monitor blockchain networks closely to ensure withdrawals are routed correctly and troubleshoot any delays caused by network congestion or gas issues.
Collaborate directly with support personnel to provide accurate updates on transaction statuses and assist in resolving withdrawal-related user inquiries.
Requirements
- Demonstrated understanding of blockchain transaction mechanics, including the ability to distinguish between network types such as ERC-20 and BEP-20.
- Experience navigating back-office dashboards and technical admin interfaces with confidence.
- Exceptional attention to detail—every address and amount must be verified prior to processing.
- Ability to maintain consistent daily availability, committing to eight hours per day, seven days a week.
- Clear, professional communication skills for internal coordination and status reporting.
Benefits
- Engage in a specialized operational role that shapes the integrity of a growing Web3 platform.
- Build deep expertise in blockchain transaction management—a valuable and portable skill set.
- Work within a culture that prioritizes accuracy, security, and straightforward communication.
- Secure long-term contract work with stable USD compensation in a globally distributed environment.
