BizForce is looking for a Patient Scheduling Coordinator specializing in Orthopedics, Sports Medicine, and Physical Therapy to join our team. This is a critical role ensuring smooth patient flow, timely appointments, and excellent communication in a fast-paced medical environment.
What You'll Do
- Schedule and coordinate patient appointments across orthopedic, sports medicine, and physical therapy practices.
- Verify insurance information, authorizations, and referrals prior to scheduling.
- Manage high-volume inbound and outbound calls with professionalism and efficiency.
- Communicate appointment details, pre-visit instructions, and follow-up requirements to patients.
- Collaborate with providers, medical assistants, and administrative staff to ensure optimal scheduling and patient care.
- Maintain accurate records in the scheduling system and update patient information as needed.
- Handle cancellations, reschedules, and urgent appointment requests.
- Provide excellent customer service to patients, ensuring a positive experience.
What We're Looking For
- Minimum of 3 years experience as a Patient Scheduling Coordinator or in a similar healthcare administrative role.
- Experience in Orthopedics, Sports Medicine, and/or Physical Therapy specialties.
- Strong knowledge of insurance verification and referral/authorization processes.
- Proficiency in medical scheduling systems (EMR/EHR experience required).
- Knowledge of RingCentral or similar call management software.
- Excellent communication, multitasking, and problem-solving skills.
- Ability to thrive in a fast-paced, high-volume medical environment.
- Amenable to work during U.S. business working hours.
Nice to Have
- Experience with Athena, Epic, or equivalent EMR/EHR systems.
Technical Stack
- RingCentral or similar call management software
- Medical scheduling systems (EMR/EHR)
- Athena, Epic
Team & Environment
You will collaborate with providers, medical assistants, and administrative staff.
Benefits & Compensation
- Permanent Work From Home
- Weekly Paychecks
- Fixed Weekends Off
- HMO Reimbursement on your 90th day
- Thriving Company Culture with Complete Autonomy
- Exclusive Specialized Training Programs
- Highly Competitive Salary
Work Mode
This is a permanent, fully remote position open to candidates based in the Philippines.
BizForce is an equal opportunity employer.
