M&T Bank is looking for a Patch Management Technician to play a key role in maintaining the security, compliance, and stability of our large-scale enterprise environment. You will be responsible for managing server and client patch deployments, proactively addressing threats, and collaborating across teams.
What You'll Do
- Maintain 'Best in Class' practices for enterprise patch management and deployment.
- Identify and document operational procedures and best practices in accordance with patch management strategy.
- Ensure service levels for server uptime through patch management standards.
- Employ continual service improvement through monthly metrics reviews.
- Analyze trend data to proactively identify potential patch-related issues.
- Communicate patch management processes, procedures, working practices, and changes to internal teams and business stakeholders.
- Update and maintain enterprise patch maintenance windows with the business.
- Develop processes to streamline patch operations and improve delivery times.
- Provide technical support and consultation as needed.
- Assist with architecture review, maintenance, and support activities for WSUS patching systems.
- Coordinate monthly Windows patch deployments as well as scheduled Linux/Unix deployments.
- Maintain ticket queues for new patching or change requests.
- Participate in change management for emergency patch maintenance.
- Define and assess patching service levels and success rates.
- Support determination of patches needed and implementation of corrective actions.
What We're Looking For
- An AS in Computer Science, Information Technology, or other related discipline.
- A minimum of three years of related work experience supporting IT infrastructure, including administration, support, and implementation of servers, virtualization, security, networks, databases, and storage assets.
- Ability to thrive in a collaborative, team-oriented environment.
- Strong communication skills, with proficiency in both written and spoken English.
Technical Stack
- Windows
- Linux
- Unix
- WSUS
Team & Environment
Collaborate closely with teams across Security, Applications, Infrastructure, and Business Management.
Benefits & Compensation
- Competitive salary and comprehensive benefits including health, dental, vision, life, short and long-term disability, critical care, AD&D, and dependent life coverage.
- Add-on benefits include pet insurance, Perks Program for buying power, Hinge Health for customized online workouts, Teledoc, and more.
- 401k with a 6 percent employer match after 90 days.
- 15 days of vacation, plus 10 holidays annually.
- Tuition assistance.
Company Culture
A great culture where every team member feels valued and achievements are recognized, acknowledged, and celebrated. We offer stability in a growing, environmentally conscious, publicly traded company. We are committed to sustainability by reducing our carbon footprint, working with like-minded suppliers, and providing recyclable products.



