M&T Bank is looking for a Patch Management Technician to play a key role in maintaining the security, compliance, and stability of our large-scale enterprise environment. You will be responsible for managing server and client patch deployments, proactively addressing threats, and collaborating across teams.

What You'll Do

Maintain 'Best in Class' practices for enterprise patch management and deployment.
Identify and document operational procedures and best practices in accordance with patch management strategy.
Ensure service levels for server uptime through patch management standards.
Employ continual service improvement through monthly metrics reviews.
Analyze trend data to proactively identify potential patch-related issues.
Communicate patch management processes, procedures, working practices, and changes to internal teams and business stakeholders.
Update and maintain enterprise patch maintenance windows with the business.
Develop processes to streamline patch operations and improve delivery times.
Provide technical support and consultation as needed.
Assist with architecture review, maintenance, and support activities for WSUS patching systems.
Coordinate monthly Windows patch deployments as well as scheduled Linux/Unix deployments.
Maintain ticket queues for new patching or change requests.
Participate in change management for emergency patch maintenance.
Define and assess patching service levels and success rates.
Support determination of patches needed and implementation of corrective actions.

What We're Looking For

An AS in Computer Science, Information Technology, or other related discipline.
A minimum of three years of related work experience supporting IT infrastructure, including administration, support, and implementation of servers, virtualization, security, networks, databases, and storage assets.
Ability to thrive in a collaborative, team-oriented environment.
Strong communication skills, with proficiency in both written and spoken English.

Technical Stack

Windows
Linux
Unix
WSUS

Team & Environment

Collaborate closely with teams across Security, Applications, Infrastructure, and Business Management.

Benefits & Compensation

Competitive salary and comprehensive benefits including health, dental, vision, life, short and long-term disability, critical care, AD&D, and dependent life coverage.
Add-on benefits include pet insurance, Perks Program for buying power, Hinge Health for customized online workouts, Teledoc, and more.
401k with a 6 percent employer match after 90 days.
15 days of vacation, plus 10 holidays annually.
Tuition assistance.

Company Culture

A great culture where every team member feels valued and achievements are recognized, acknowledged, and celebrated. We offer stability in a growing, environmentally conscious, publicly traded company. We are committed to sustainability by reducing our carbon footprint, working with like-minded suppliers, and providing recyclable products.