Hostaway is hiring a Partner Integrations Manager

About the Role

Role details below.

Responsibilities

• Support the end-to-end partner integration lifecycle (onboarding → certification → go-live → ongoing support)
• Guide partners in building and maintaining integrations using Hostaway APIs and best practices
• Enable and support partner-built integrations by providing technical guidance and best practices, without directly building integrations
• Provide ongoing technical support across the partner lifecycle, including API behavior, data flows, and integration best practices
• Support broader technical and API initiatives, including new feature rollouts, enhancements, and partner adoption
• Communicate API updates, changes, and changelog activities clearly to partners, ensuring awareness and proper implementation
• Validate integrations as part of certification and go-live readiness
• Monitor integration health and proactively identify risks or issues
• Ensure partners meet Hostaway technical and certification standards
• Troubleshoot API-related issues (authentication, webhooks, data sync, rate limits)
• Support 200+ partners with technical queries via Slack and Emails
• Build and improve integration support processes and documentation

Requirements

• Strong technical understanding
• Clear partner communication skills
• Ability to operate independently in a fast-paced, remote SaaS environment
• Must be based in the Philippines to collaborate with team, peers, and internal customers

Work Arrangement

Remote (Country)

Additional Information

• Candidate must be based in the Philippines.
• Role sits at the intersection of Partnerships, Product, and Support.
• The company is trusted by 20,000+ property managers worldwide.
• Hostaway is a profitable, high-growth, and the first short-term rental PMS unicorn.