About the Role
This position involves coordinating travel logistics and overseeing affiliate recruiter activities, ensuring smooth operations and consistent communication across remote platforms.
Responsibilities
- Manage travel itineraries and booking confirmations for clients
- Assist in resolving travel-related issues and customer inquiries
- Coordinate with travel partners and service providers
- Maintain accurate records of client travel details
- Support the development of travel packages and offers
- Monitor travel booking platforms for availability and pricing
- Update travel databases with current information
- Track client preferences for personalized service
- Facilitate communication between clients and travel vendors
- Respond promptly to time-sensitive travel changes
- Organize onboarding materials for new affiliate recruiters
- Follow up with affiliate applicants to ensure engagement
- Track recruiter performance using digital tools
- Provide feedback to recruiters on outreach strategies
- Schedule and conduct virtual check-in meetings
- Maintain documentation of affiliate communications
- Identify opportunities for affiliate program improvements
- Support the creation of recruitment marketing content
- Ensure compliance with program guidelines among affiliates
- Report on affiliate engagement and retention metrics
- Assist in developing onboarding workflows
- Troubleshoot technical issues faced by affiliates
- Escalate complex issues to senior team members
- Maintain confidentiality of client and affiliate data
- Adapt to shifting priorities in a dynamic environment
Nice to Have
- Background in hospitality or tourism industries
- Experience with travel booking APIs or platforms
- Prior role in remote administrative support
- Familiarity with digital marketing tools
- Knowledge of affiliate recruitment strategies
- Experience training or onboarding team members
- Multilingual communication skills
Compensation
Hourly rate commensurate with experience
Work Arrangement
Remote, virtual position
Team
Small, agile team focused on travel services and affiliate network growth
Work Schedule
- This is a part-time position requiring approximately 20 hours per week
- Flexible scheduling with core availability during North American business hours
- Weekly tasks may vary based on travel volume and affiliate activity
Technology Requirements
- Must have a quiet workspace with high-speed internet
- Computer with up-to-date operating system and browser access
- Webcam and microphone for virtual meetings
- Ability to use cloud-based collaboration tools
Growth Opportunities
- Potential for increased hours based on performance
- Opportunities to contribute to process improvements
- Possibility of taking on additional responsibilities over time
Not applicable; remote role open to global applicants
