Palo Alto Networks is hiring a Palo Alto Networks Sr. Manager, Professional Services, U.S. Public ...

Sr. Manager, Professional Services, U.S. Public Sector (Network Security) | Active Top Secret Clearance Full-time Department: Global Customer Support Job Country: United States of America Our Mission At our cybersecurity organization, everything starts and ends with protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are built on challenging and disrupting traditional approaches, seeking innovators committed to shaping cybersecurity's future. This role is remote, with hybrid teams collaborating across geographies to solve significant problems, stay close to customers, and grow together. You'll join a culture valuing trust, accountability, and shared success. This position requires an active U.S. Government DoD Top Secret security clearance. As the Senior Professional Services Manager for Network Security, you'll be a critical leader in your designated region. You'll lead a high-performing team of Professional Services Consultants for U.S. Public Sector, driving professional services business and providing expert oversight for customer engagements. Your Impact: - Serve as Professional Services leader ensuring service delivery exceeds customer expectations - Own comprehensive financial and operational management - Drive operational excellence and ensure consistent reporting - Manage team staffing and delivery resources for optimal efficiency - Champion AI/ML tool integration to optimize internal operations - Collaborate with sales, product, and support teams as Professional Services liaison - Focus on efficient delivery of standardized service offerings Qualifications: - 7+ years leading Professional Services or Customer Success teams - 5+ years managing technical consultants and teams of 10+ resources - Proven expertise in managing full Professional Services project lifecycle - Strong understanding of internet security concepts - Demonstrated experience running profitable Professional Services business - Skilled in business systems like Professional Services Automation tools - Ability to manage critical customer escalations - Excellent communication skills - Bachelor's Degree or equivalent military experience - Ability to travel up to 25% domestically - Active US Government DoD Top Secret Clearance Compensation range: $178,000 - $245,500/year We're committed to diverse teams that innovate together, providing equal opportunity employment and reasonable accommodations. Immigration Sponsorship: Not available for this position.