Hero Practice Services is hiring an Optometric Technician (Optometric Assistant) to be an essential part of our vision care team. In this role, you will administer visual tests, operate diagnostic equipment, and assist with eyewear fittings, all while supporting our mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children. You will report directly to the Lead Optometric Assistant.
What You'll Do
- Understand, monitor, and ensure the smooth execution of office processes, including coding, optometric materials, insurance benefits, patient collection, and documentation.
- Call patients regarding appointment confirmations, reminders, cancellations, no shows, and recalls.
- Support optometrists during eye exams by preparing patients, performing initial pre-tests, and recording results.
- Accompany patients and parents during exams to pre-test and assist the Optometrist in scribing and finding a good fit for glasses.
- Perform vision tests such as visual acuity, color vision, stereo, confrontations, pupils, ICT, and administer dilation drops.
- Help patients select frames and lenses based on their prescriptions.
- Process patient payments during check-in and check-out.
- Ensure the practice is clean and presentable, including cleaning restrooms, the patient lobby, mopping, vacuuming, and dusting.
- Participate in other duties that support the mission of providing high-quality care.
What We're Looking For
- Ability to tech, scribe, and perform optometric tasks.
- Strong communication skills.
- Proficiency in EHR systems.
- Ability to train and lead a team of Optometric Assistants.
- Ability to multitask and complete tasks correctly and on time.
Nice to Have
- Previous experience in a vision practice.
- Knowledge of optometric online software/database, Intero Order processing systems, Google Docs, and Document Portal Spreadsheet software.
- Bilingual abilities.
Technical Stack
- EHR systems
- Optometric online software/database
- Intero Order processing systems
- Google Docs
- Document Portal Spreadsheet software
Team & Environment
You will report directly to the Lead Optometric Assistant.
Benefits & Compensation
- Compensation: $17.95-$19.00/hr
Work Mode
This is an onsite position.
Hero Practice Services is an equal opportunity employer.
