Lumen Technologies is hiring an Operations Technician II

Lumen Technologies is hiring an Operations Technician II to join our Federal team in Herndon, VA. In this role, you will ensure maintenance related to the outside plant fiber network is accomplished to program and industry standards. You'll be part of a company committed to teamwork, trust, and transparency.

What You'll Do

• Respond to customer inquiries in a timely and professional manner.
• Work all aspects of OSP maintenance and fiber splicing.
• Splice and test fiber optic cable in all types of field environments.
• Characterize installed fiber using OTDR, LTS-OPM, ORL, CD, and PMD testing.
• Provide emergency response for fiber restoration.
• Install racks and Fiber Distribution Panels (FDPs).
• Terminate fiber optic cables into FDPs.
• Read and interpret Method of Procedures (MOPs), OSP drawings, and OTDR traces.
• Manually uncover manhole/handhole using hand tools in all field conditions.
• Read and interpret splice diagrams.
• Install indoor conduit (EMT) when required.
• Assist the route surveillance team and properly locate underground lines per safety guidelines.
• Provide daily field reports on contractor work locations and activity.

What We're Looking For

• Good verbal and written communication skills.
• Ability to stand or sit for extended periods in front of a splice machine.
• Clean driving record.
• An Associate degree in Engineering, Electronics, Networks, or a related technical field; or equivalent vocational education or experience.
• Three or more years of applicable work experience.
• Ability to travel locally as required.
• US Citizenship is required.
• Selected candidate must be willing to undergo, receive, and maintain a U.S. Government security clearance (TS-SCI with Poly).

Benefits & Compensation

• Compensation: $62,700 - $83,600 (for Virginia-based employees).
• Health, Life, and Voluntary Lifestyle benefits.
• Other perks that enhance your physical, mental, emotional, and financial wellbeing.

Work Mode

This is an onsite position located in Herndon, VA.

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status.