About the Role
This role is responsible for driving operational excellence within provider practices by implementing processes, managing data, and supporting teams through change. The specialist ensures smooth execution of programs and maintains strong communication across stakeholders.
Responsibilities
- Manage day-to-day operations for assigned healthcare practices
- Track and report on performance metrics and key indicators
- Support implementation of new processes and tools
- Coordinate between internal teams and external partners
- Assist with onboarding new practice partners
- Monitor compliance with program requirements
- Troubleshoot operational challenges in real time
- Maintain accurate documentation and records
- Facilitate training sessions for practice staff
- Communicate timelines and expectations clearly
- Identify opportunities for process improvements
- Ensure data integrity across systems
- Prepare regular status updates for leadership
- Respond to inquiries from practice contacts
- Support quality improvement initiatives
- Organize and lead virtual meetings
- Follow up on action items and deliverables
- Use project management tools to track progress
- Adapt quickly to shifting priorities
- Maintain confidentiality of sensitive information
- Collaborate on cross-functional projects
- Escalate issues when necessary
- Drive adoption of best practices
- Contribute to a culture of accountability
- Support patient-centered care transformation
Compensation
Competitive salary with benefits
Work Arrangement
Remote position based in Georgia
Team
Part of a collaborative, mission-driven team focused on healthcare transformation
Our Mission
We are dedicated to transforming primary care by empowering independent practices to deliver high-quality, cost-effective care through technology, data, and personalized support.
Why This Role Matters
The Operations Specialist plays a critical role in ensuring that healthcare providers can focus on patients by streamlining back-end processes and removing operational barriers to success.
Not available for this role
