Lead and optimize large-scale industrial operations across a network of 30+ facilities totaling 15 million square feet. As the Operations Director, you will oversee a multidisciplinary team of technicians, engineers, and regional managers, ensuring seamless delivery of Material Handling, Automation, Robotics, and Facilities Services in high-demand logistics environments.
Key Responsibilities
- Establish and reinforce a proactive safety culture through consistent leadership, policy enforcement, and accountability across all operational levels.
- Drive performance against contract KPIs by designing, refining, and monitoring processes that support reliability, uptime, and operational efficiency.
- Manage labor, maintenance, and repair budgets with precision, ensuring cost-effective operations without compromising service quality.
- Lead the development and execution of Quality Maintenance programs to maximize equipment effectiveness and reduce unplanned downtime.
- Implement standardized work practices and leader routines to reduce variability and strengthen operational discipline.
- Respond swiftly to client concerns with root cause analysis and corrective action planning, maintaining strong client partnerships.
- Monitor daily performance metrics to detect trends, deploy interventions, and scale best practices enterprise-wide.
- Ensure compliance with federal, state, and local regulations across all operational domains.
- Collaborate with senior client stakeholders to translate strategic objectives into actionable operational plans.
- Support a matrixed service model by aligning regional operations under a unified technical and managerial framework.
Qualifications and Skills
You bring a proven record of leading technical teams in complex, around-the-clock environments. Your leadership fosters accountability, innovation, and continuous improvement.
- Strong technical aptitude with hands-on experience resolving critical system failures and managing maintenance operations.
- Proficiency in Computerized Maintenance Management Systems; experience with Infor EAM is preferred.
- Expertise in preventive maintenance, reliability engineering, quality assurance, and business continuity planning.
- Skilled in contract management, budget oversight, and client relationship management.
- Excellent communication abilities, with executive presence and a customer-first mindset.
- Demonstrated ability to identify talent, build teams, and lead through influence.
- High attention to detail, urgency, and a relentless focus on operational excellence.
Work Environment
This role supports a geographically distributed portfolio with a remote-first approach. Operations span key locations including Boise, Chicago, Houston, Olympia, and Pensacola, allowing flexibility while maintaining on-site presence as needed.
Compensation and Benefits
Annual salary ranges from $240,000 to $312,000, reflecting experience and scope of responsibility. The organization offers a 401(k) plan with company match, comprehensive medical, dental, and vision coverage, paid parental leave at full salary, and generous paid time off. Employees benefit from early wage access via Daily Pay and work in a culture that values wellbeing, inclusion, and career growth.
Commitment to Inclusion
We are an Equal Opportunity Employer dedicated to fostering a diverse, equitable workplace. Reasonable accommodations are available for qualified candidates with disabilities. We consider applicants with criminal histories in compliance with applicable fair chance hiring laws.
