MMGY Global is hiring an Operations Coordinator

About the Role

Role details below.

Responsibilities

• Oversee daily office operations to maintain a clean, organized, and welcoming environment
• Manage facilities needs in partnership with the Global Facilities Manager, including responding to tickets, submitting work orders, and coordinating with property management
• Maintain office, café, and supply inventory within budget, including ordering and organization
• Manage mail, shipping, and courier services, including company shipping account administration
• Support office security procedures (visitor access, badges, fobs)
• Partner with HR and IT to communicate building safety protocols and updates
• Greet and support clients, vendors, and visitors with a professional, welcoming demeanor
• Lead the coordination of in-office meetings and events, including catering, setup/cleanup, and overall experience
• Maintain conference rooms, collaboration spaces, and café areas throughout the day
• Support onboarding through office tours and new hire welcome experiences
• Lead Culture Crew initiatives and office engagement activities
• Manage conference room bookings and support scheduling logistics
• Coordinate internal and external meetings and maintain calendar accuracy
• Own internal office communications, including the weekly newsletter (MailChimp management, content creation, and distribution)
• Keep staff informed on office updates (client visits, new hires, events, maintenance, etc.)
• Serve as point of contact for branded assets including business cards, letterhead, swag, etc.
• Serve as primary point of contact for select satellite offices, providing remote operational support and vendor coordination
• Support other North American offices within assigned region
• Assist with interoffice travel coordination and communication
• Provide support for corporate travel management (booking, tracking receipts, hotel folios as needed)
• Provide administrative and project support to the Global Facilities Manager, Chief of Staff, and KC leadership
• Assist with basic marketing/PR tasks and client work as needed
• Support vendor coordination and relationship management

Requirements

• 1-3 years experience in customer service, hospitality, or similar role (including internships)
• Positive, proactive attitude with strong interpersonal and organizational skills
• High attention to detail with the ability to multitask in a fast-paced environment
• Strong service mindset with a passion for hospitality and supporting others

Nice to Have

• Previous office coordination experience is a plus
• Previous experience in office coordination, hospitality, or executive support preferred

Benefits

• Comprehensive PTO + benefits package
• Hybrid telework policy

Team

Structure: Global organization with offices across the country and around the globe