Requirements
- Posses a minimum of 5 years of progressive experience in operations or business management
- A minimum of 2 years in people or team leadership is required
- A post-secondary degree or diploma in a business or related field is required
- Strong experience managing work order systems, ticketing platforms, or case management tools
- Demonstrated ability to drive continuous improvement initiatives
- Must be able to work under pressure with a sense of urgency
- Intermediate-level MS365 tools and data analytic skills required
- Adept understanding of systems, data integrity, and KPIS performance management
- Demonstrated flexibility and adaptability required to meet changing priorities
- Professional written and verbal communication skills
Nice to Have
- A background in Data Sciences preferred
Additional Information
- Monday-Friday 8:00am-4:30pm with a 1-hour lunch (30 minutes paid and 30 minutes unpaid)
- This is a remote position.
