Responsibilities
- Collaborate with GDC Consulting Operations to identify and assign project resources to client engagements.
- Build and maintain relationships with internal stakeholders that characterize partnership, cooperation and trust.
- Manage own projects where required.
- Oversee small concurrent client projects while maintaining oversight to identify risk, escalations and issue resolution.
- Manage and resolve escalations between the project, client or other internal organizations in a satisfactory manner.
- Oversee resource planning, and coordination of project activities between client and internal/external resources needed to accomplish strategic business goals.
- Mentor staff in Agile methodologies and best practices in project management to enhance project delivery.
- Provide teams with clear understanding of responsibilities, accountabilities and growth plan by communicating and managing work assignments, training, and performance appraisals.
- Ensure that bench time for Consultants is used to improve skills in line with Practice technology roadmaps.
- Monitor the alignment of program scope with strategic business objectives.
- Solicit feedback Delivery Owners of engagements where GDC team members are aligned.
- Conduct interviews of prospective GDC candidates.
Requirements
- 5+ years demonstrated client relationship skills and experience setting and managing client expectations.
- Strong verbal and writing skills.
- Ability to communicate effectively up to Executive Levels.
- Extensive experience aligning diverse teams across multiple locations to deliver projects in alignment with project commitments.
- Has a strong potential to work collaboratively with the GDC Leadership team.
- Deep, professional knowledge in internal stakeholder management, people management, and software project Delivery.
- Ability to lay out sound work plans and resolve competing trade-offs.
- Ability to manage up to 20 people and provide guidance on their career development.
- Ability to remain composed during challenging and critical situations.
- Demonstrated experience in Agile best practices and delivery methodologies.
Nice to Have
- Experience working with sales and solutioning stakeholders on staffing and timeline commitments and ensure there is alignment in expectations is a plus.
