Hybrid USD 55,000 / year

Toast is hiring an Onboarding Consultant, Guest - Remote

Responsibilities

  • Use product expertise and project management abilities to support restaurant owners during the onboarding process before launch.
  • Develop effective methods for daily restaurant operations by training owners and staff on system features, including custom menus, modifications, and guest relationship tools.
  • Consult with clients to assess configuration requirements before launch and relay special requests to project teams.
  • Follow established implementation standards and record any departures from these standards identified during project design.
  • Help clients use the configured system to improve operational efficiency, enhancing experiences for both guests and employees.
  • Handle multiple onboarding projects concurrently.

Compensation

Not specified

Work Arrangement

Hybrid

Team

Not specified

Other

  • Tools are provided across departments including Engineering, Product, Sales, and Support, and team members are already creating significant value with them.
  • The company offers competitive pay and benefits designed to attract and retain top talent, with a rewards package that supports financial and physical well-being and adapts to employee needs. More details are available at https://careers.toasttab.com/toast-benefits.
  • A hybrid work model is supported, encouraging in-person collaboration while respecting individual flexibility, aiming to strengthen team connection in service of the restaurant community. Additional information can be found at https://careers.toasttab.com/locations-toast.
  • The hiring process is designed to be accessible and inclusive, with accommodations available for applicants with disabilities. Requests can be sent to candidateaccommodations@toasttab.com.
Required Skills
Customer SuccessSaaSProcess ImprovementCommunicationProject ManagementProblem Solving
About company
Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
All jobs at Toast Visit website
Job Details
Category other
Posted 4 months ago