GeeksOnSite is looking for an independent On-Call IT Technician to provide field-based technical support. This 1099 contractor role involves diagnosing and repairing a wide range of hardware and software issues for clients in their homes or offices, primarily in the San Antonio-New Braunfels region.
What You'll Do
- Diagnose and repair hardware and software issues on Windows and Mac devices.
- Resolve boot errors including black/blue screens, 'Preparing Automatic Repair,' and other OS issues.
- Perform full clean-ups and tune-ups for slow or unresponsive computer systems.
- Reset Windows passwords and assist clients with account access issues.
- Assist with internet connectivity problems for both wired and wireless networks.
- Replace internal components such as fans, hard drives, or RAM.
- Reinstall or repair operating systems using USB or disk media.
- Add shortcuts or tools like remote support access as instructed.
- Provide basic training or walkthroughs to clients after service is complete.
- Document each service visit and escalate more complex issues when necessary.
What We're Looking For
- 2+ years of hands-on experience in PC/Mac repair and IT support.
- Familiarity with Windows 10 & 11, macOS, and basic BIOS/boot troubleshooting.
- Ability to work with limited instructions and troubleshoot problems independently.
- Must own necessary tools (bootable USB, Windows installation media, screwdriver, etc.).
- Reliable vehicle and a valid driver’s license.
- Strong communication and customer service skills.
- Comfort working directly with clients in residential or office settings.
Technical Stack
- Windows 10
- Windows 11
- macOS
Benefits & Compensation
- Gas reimbursement for travel over 20 miles (one way).
- Flexible schedule — accept jobs when you are available.
Work Mode
This role is onsite at client locations. The primary service area is San Antonio-New Braunfels, TX, but work is available in multiple U.S. cities.
