Drexel Properties LLC is looking for an Offshore Virtual Assistant (Property Management Support) to handle daily operational tasks that keep our properties running smoothly. In this role, you will provide crucial support by managing utilities, processing lease renewals, onboarding new owners, and handling delinquency tracking, all with a high degree of accuracy and organization.
What You'll Do
- Perform accurate utilities data entry and account setup for managed properties
- Maintain and update utility records for buildings to ensure timely billing and compliance
- Update utilities for 'move out' tenants to ensure services are turned off promptly
- Process lease renewals in the property management system, updating rent amounts, lease terms, and documentation
- Complete new owner onboarding, including owner profile setup, property configuration, and tenant setup and verification
- Manage HUD/CHA Tenant records within CHA and AppFolio
- Assist with delinquency processing, including monitoring past-due accounts, sending notices and reports, and updating system statuses
- Support additional priorities and administrative tasks for property management and accounting operations
What We're Looking For
- Previous experience in property management, administrative support, or bookkeeping/accounting assistance
- Strong data entry skills with high attention to detail and accuracy
- Basic understanding of lease terms, renewals, and tenant records
- Ability to manage multiple tasks and shifting priorities in a fast-paced environment
- Strong organizational and time-management skills
- Clear written communication skills and professionalism in internal correspondence
- Ability to follow standard operating procedures (SOPs) and documented workflows
- Comfortable working remotely with minimal supervision
- Proficient in Google Workspace and/or Microsoft Office
Nice to Have
- Experience working with property management software like AppFolio, Buildium, Yardi, or Rent Manager
- Familiarity with delinquency tracking and account follow-up
- Experience working with U.S.-based companies
- Spanish-speaking
Technical Stack
- AppFolio
- Google Workspace
- Microsoft Office
Team & Environment
You will support a controller within the property management team.
Benefits & Compensation
- Hourly rate: $13-$18 /hr
Work Mode
This is a fully remote, offshore position.
At Drexel Properties, we treat every building with care and every client like a partner.
