The Office Manager will support the day-to-day operations of a key client office in Istanbul, serving as the main point of contact for employees, visitors, landlords, and service providers. This role ensures smooth office functioning by managing administrative processes, facilities operations, vendor coordination, and workplace experience initiatives in close collaboration with the JLL FM Lead.
What You'll Do
- Act as the first point of contact for all visitors to the Turkish office
- Communicate confidently and professionally with employees at all levels
- Provide direct support to the JLL FM Lead, coordinating essential services and office operations
- Liaise with building management, landlords, security, and subcontractors to ensure smooth office running
- Coordinate cleaning, waste disposal and recycling, maintenance, mail, couriers, catering, and office supplies
- Monitor reception calendars and inboxes, manage calls, and direct enquiries
- Organise meetings, townhalls, offsite events, staff onboarding, access passes, travel, and transfer arrangements
- Attend building management meetings as required
- Log, manage, and track facilities budgets, POs, invoices, e-invoices, and approvals
- Ensure building fabric, planned maintenance, and corrective maintenance are completed
- Log and track service requests through the helpdesk
- Maintain office policies, procedures, and administrative systems to improve efficiency
- Ensure the office remains a safe and compliant environment by monitoring health & safety procedures
- Manage vendor relationships including car leasing, cleaning, utilities, telecom, courier, and security providers
- Coordinate Ministry of Health submissions for sponsorships where applicable
- Manage communication related to traffic tickets, utilities, vehicle servicing, tyre changes, and foreign guest transfers
- Track Setur invoices via the e‑invoice platform (as instructed by the supervisor)
- Complete building access and onboarding procedures for new colleagues
What We're Looking For
- Experience in office management, facilities coordination, or senior-level administration
- Excellent interpersonal and communication skills
- Advanced English skills (written and verbal)
- Strong organisational, time management, and multitasking abilities
- Proactive, solution-focused approach with strong attention to detail
- Ability to work under pressure and meet strict deadlines
- Flexible mindset, with willingness to support outside core business hours when required
- Basic procurement and PO opening knowledge
- Pre-accountancy and general bookkeeping knowledge
Nice to Have
- SAP experience is an advantage
Technical Stack
- SAP
- e-invoice platform
- helpdesk system
Team & Environment
Reports to the JLL FM Lead.
Benefits & Compensation
- Total Rewards program reflects commitment to helping you achieve your career ambitions
- Recognition of contributions
- Investment in your well-being
- Competitive benefits and pay
- Supporting each other, learning together and celebrating success
Compensation includes a competitive salary and participation in the Total Rewards program, which includes recognition, well-being support, and competitive pay.
Work Mode
This is an onsite role based in Istanbul, TUR. A flexible mindset is required, with willingness to support outside core business hours when needed.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. Candidates in the United States can view the full Equal Employment Opportunity policy via the provided link.
