Patrique Mercier Recruitment is looking for a Norwegian-speaking Digital Store Consultant to engage with customers and provide exceptional support throughout their digital shopping journey. You will ensure customer satisfaction and drive successful online interactions from a remote location in Greece.
What You'll Do
- Assist Norwegian-speaking customers by addressing inquiries and delivering expert guidance on the digital store's offerings.
- Acquire comprehensive knowledge of products and services to meet customer requirements effectively.
- Conduct informative training for customers on navigating and utilizing digital store platforms.
- Collaborate with marketing and sales teams to design strategies that enhance customer engagement.
- Gather and analyze customer feedback to explore opportunities for improving the digital shopping experience.
- Stay updated on the latest trends in e-commerce and digital retail to provide insightful recommendations.
- Quickly resolve customer issues or complaints related to their digital store experience.
What We're Looking For
- Proficiency in Norwegian and English, both written and spoken.
- Experience in customer service, sales, or consulting.
- Strong understanding of digital platforms and tools used in online retail.
- Excellent communication and interpersonal skills, focusing on a customer-centric approach.
- Self-motivated with the ability to work effectively in a fast-paced, dynamic environment.
- Familiarity with CRM systems and the Microsoft Office suite.
- Demonstrated problem-solving skills with a proactive approach to addressing customer needs.
Nice to Have
- Experience preferably within the e-commerce or digital retail field.
Technical Stack
- CRM systems
- Microsoft Office suite
Team & Environment
Collaborate with marketing and sales teams.
Benefits & Compensation
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package (Flight, Airport Transfer And Hotel)
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
Work Mode
This is a remote position based in Greece.
Patrique Mercier Recruitment is an equal opportunity employer.
