Mercier Consultancy is looking for a Norwegian Speaking Customer Service professional to provide exceptional support to our clients. You'll be a key point of contact, resolving inquiries and building positive relationships while immersing yourself in the vibrant culture of Spain.

What You'll Do

Deliver high-quality customer service in Norwegian through phone, email, and live chat.
Assist customers with questions about products and services, providing accurate information.
Resolve customer complaints and issues while maintaining positive client relationships.
Document customer interactions thoroughly and contribute to service improvement initiatives.
Collaborate with team members to enhance overall service quality.
Stay knowledgeable about company products and industry trends to provide informed support.
Engage in ongoing training sessions to continuously enhance customer service skills.

What We're Looking For

Fluency in Norwegian and English with strong written and verbal communication skills.
Excellent problem-solving skills with a commitment to delivering outstanding customer service.
Able to handle multiple inquiries effectively in a fast-paced environment.
Willingness to relocate to Spain and embrace a new cultural experience.
Flexibility to work various shifts, including evenings and weekends, as needed.