Responsibilities
- Cultivate, maintain, and strengthen relationships with partner organizations, acting as the primary liaison between them and Visit.org. Provide general and tailored support to ensure partner satisfaction.
- Collaborate closely with partner organizations to co-design and co-build social impact experiences, prioritizing high-quality output and tangible social impact. Incorporate feedback to continuously improve these experiences.
- Onboard prospective partner nonprofits and social ventures. Support recruitment team as needed.
- Facilitate the preparedness of NPOs to offer best-in-class experiences through comprehensive onboarding, training, and communications support.
- Maintain accurate and up-to-date records using Hubspot, proprietary platform, and/or other technology platforms.
- Leverage data and technology tools to optimize recruitment and partnership-building efforts.
- Collaborate effectively with cross-functional teams to facilitate experiences, event delivery, organization training, payments, and other operational aspects.
- Develop and maintain comprehensive knowledge of partner organizations, experiences, and offerings in the assigned region/portfolio.
- Assist in identifying crucial metrics, KPIs, and scalable processes, and support the implementation of new systems and processes for efficiency.
Requirements
- At least 2 years of experience working in the nonprofit sector, social impact space, or a related field.
- 1+ year(s) of experience in a client-facing role, building relationships, and ensuring retention.
- Understanding of the unique needs of nonprofits and a passion for our mission.
- Experience in relationship building, preferably with nonprofits.
- Excellent verbal and written communication skills.
- Familiar with and excited to work in a fast-paced, highly demanding startup environment.
- Self-motivated, proactive, and able to prioritize and manage several tasks at once.
- Eagerness to learn, grow, and contribute as part of a collaborative team, with the ability to work effectively with cross-functional teams.
Nice to Have
- Experience working with data; experience working with Salesforce or other CRM software is a plus.
- Experience working in a fast-paced startup environment
- Passion for our mission and the desire to make an impact in the world through technology
Benefits
- Competitive pay
- Mission-aligned company events/volunteering
- Inclusive, exciting start-up culture
- Accelerated career & personal growth
- Culture Club and more!
Additional Information
- 50-70% availability during standard local business hours with Europe and 9am - 12 pm EST Tues-Thurs to overlap with US hours for key meetings.
