Remington Hotels is looking for a Night Auditor to perform nightly audit functions and manage overnight front desk operations. You will ensure financial accuracy and system integrity while delivering high-quality guest service.
What You'll Do
- Perform all daily audit functions for the hotel's front office and each outlet.
- Review room and tax postings for accuracy, immediately correcting any errors.
- Ensure all house charges are posted accurately and in a timely fashion.
- Complete back-up of the front office computer system and night audit program daily.
- Complete the rebuild of the front office system, reservation database, and related computer maintenance.
- Understand and follow the management company's accounting and credit policies and procedures.
- Manage all front desk functions including guest check-ins, check-outs, payments, and reservations.
- Operate the PBX system and answer calls within 3 rings.
- Treat guests promptly, warmly, courteously, and professionally, providing accurate directions to room locations.
