Vodafone is looking for a Network Security Engineer to join our team. You will play a key role in delivering secure, resilient, and efficient network operations across customer-facing and internal infrastructures. This role operates within an ITIL-driven environment and requires a proactive, collaborative approach to troubleshooting and continuous improvement.
What You'll Do
- Resolve network security incidents within critical SLAs through effective troubleshooting and root-cause identification.
- Perform configuration, housekeeping, and performance optimization activities, including Layer 2/3 analysis and device upgrades.
- Plan and implement internal and customer changes aligned with ITIL processes.
- Raise and manage hardware vendor tickets, coordinating replacements and following escalation pathways.
- Document technical procedures and share knowledge by coaching and mentoring team members.
- Review and approve change requests to ensure adherence to security and operational guidelines.
- Drive self-development by working towards industry-recognised certifications and expanding skills in emerging network security tools.
What We're Looking For
- Proficient in Fortigate Firewalls.
- Experienced in troubleshooting and resolving network issues in a structured, SLA-driven environment.
- Comfortable working within ITIL-aligned operational processes.
- Collaborative, detail-oriented, and committed to continuous improvement.
- Able to learn new technologies quickly and adapt to evolving technical landscapes.
Nice to Have
- Knowledgeable in FortiManager, FortiAnalyzer, and IDS/IPS.
Technical Stack
- Fortigate Firewalls
- FortiManager
- FortiAnalyzer
- IDS/IPS
Benefits & Compensation
- Opportunity to work with advanced network security technologies across global environments.
- Hands-on exposure to operational, change, and incident management processes.
- Access to continuous learning pathways, including certification support for Fortinet products.
- Ability to contribute to secure, large-scale enterprise networks with real business impact.
- A collaborative environment where knowledge sharing and growth are encouraged.
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated.
